Unlocking Hospital Potential – Strategies for Enhanced Patient-Centric Care
The healthcare landscape has been evolving rapidly in recent years, shaped by everything from consumerism to value-based payment models and disruptive new care options. To remain competitive and financially viable, hospitals can no longer merely provide good clinical care. They need to deliver care experiences that are customized around individual patients’ unique needs, values, and preferences. Forces Driving the Need for Patient-Centricity What factors make patient-focused care an urgent must-have rather than an optional extra, though? Some key influences are: Consumerism – Today’s patients typically shop and compare healthcare services just like they would any major consumer purchase. Hospital choice…